Ask the Vet
Ask the Vet – Online Veterinary Advice for Existing Clients | Dublin 7 & Dublin 15
Got a question about your dog, cat, or small pet? If you’re a registered client of Cara Vet Group, our veterinary team can offer quick, professional guidance online. This service is available from our clinics in Dublin 7 (Phoenix Park Gate) and Dublin 15 (Ballycoolin).
Scroll to the Ask the Vet form ↓ or book an appointment online if you’d prefer to be seen in person.
What “Ask the Vet” Can Help With
- Routine pet care questions (diet, behaviour, parasite prevention)
- Post-visit follow-ups and clarifications
- Whether your pet needs an in-clinic exam and how soon
- Guidance while you’re deciding whether to book a consultation
For urgent problems or anything that looks serious, follow our emergency guidance and call 01 885 3253 immediately.
Who Can Use This Service?
Existing Cara Vet Group clients only. If you’re not registered yet, please contact us or book an appointment to get started.
How It Works
- Complete the form below with your pet’s details and your question.
- Include photos or short videos if helpful (e.g., skin, teeth, movement).
- Our team will review and reply with guidance or ask you to book a visit if an examination is required.
Typical response window: during clinic hours. Complex queries may require an in-person exam.
Important Info & Limitations
- We cannot diagnose or prescribe medication online without an exam.
- For out-of-hours emergencies, see Emergency Care.
- Your details are handled in line with our privacy policy and clinical standards.
Ask the Vet Form
Existing clients: please complete all fields and press FETCH to submit your question.
Helpful Quick Links
- Book Online Now
- In Case of Emergency
- Pet Healthcare Plan (Unlimited Free Vet Examinations)
- Contact Us
Frequently Asked Questions
Who can use “Ask the Vet”?
It’s available to existing Cara Vet Group clients registered at our Dublin 7 or Dublin 15 clinics.
How quickly will I get a reply?
We aim to reply during clinic hours. If your pet’s problem sounds urgent, we’ll ask you to book an appointment or follow our emergency guidance.
Can you diagnose or prescribe online?
No. Online advice is for guidance only and may direct you to an in-person examination before diagnosis or prescriptions can be provided.
What should I include in my question?
Pet’s name, species/breed, age, current symptoms, when they started, current meds, and clear photos/videos if relevant.

